How do I return an item?

Return Policy

All sales are final.

Personalized items are non refundable unless defective or damaged upon arrival.

· Please make sure that all information that you have provided for us it accurate, as we will engrave it as ordered. We will not be responsible for incorrect inputs. (This includes font selection, so please choose accordingly.)

Allyanna Gifts are also not responsible for shipping charges for packages that are returned to us due to wrong addresses.

*Valid returns must be made within 15 days upon receiving the item and Allyanna Gifts is not responsible for return postage.

Fine Print

Please make sure that your initials are in the correct order for monogramming because we cannot exchange custom made items. The correct format is FIRST NAME - LAST NAME - MIDDLE FONT. For example, if your name is Jane Ann Scott your initials would be entered as JSA as the correct format. Only ships within the United States.

Monitor settings can vary and as a result actual colors may vary from what is actually displayed.

*If you would like your initials in a different order, please provide the order you would prefer in the special comments section. You may also have the option of having one monogram letter or two. First names can also be engraved, but keep in mind that the more characters the name has, the smaller it will appear on the piece itself after engraving.

All sales are final. Personalized items are non refundable unless defective or damaged upon arrival. Allyanna Gifts are also not responsible for shipping charges for packages that are returned to us due to wrong addresses.

This item is sold & fulfilled by Allyanna Gifts from Atlanta, GA.